Legal
Cookies are small text files placed on your device by a website. They are widely used to make websites work correctly and to provide information to the site operator. Under UK law (the Privacy and Electronic Communications Regulations 2003, as amended, "PECR"), we are required to tell you about the cookies we use and, where required, obtain your consent.
We use only the following categories of cookies:
| Cookie | Category | Purpose | Duration |
|---|---|---|---|
| session | Essential | Maintains your authenticated session so you remain logged in while using the Service. | Session (deleted when browser is closed) |
| csrf_token | Essential | Protects against cross-site request forgery attacks. Required for secure form submission. | Session |
| preferences | Functional | Stores your UI preferences (such as display settings) so they persist between sessions. | 12 months |
We do not use:
Under PECR, strictly necessary cookies do not require your consent as they are essential to deliver the service you have requested. The session and CSRF cookies listed above fall into this category. The preferences cookie is functional but set only to improve your experience — it stores no personal data beyond your display settings.
You can control and delete cookies through your browser settings. Please note that disabling essential cookies will prevent you from logging in and using the Service. Guidance on managing cookies in common browsers:
You can also opt out of certain types of cookies across many websites using tools such as the Your Online Choices platform, though this is unlikely to affect essential cookies on SPRT Console.
We may update this Cookie Policy if our use of cookies changes. We will update the date at the top of this page. Your continued use of the Service after any change constitutes acceptance of the revised policy.
If you have any questions about our use of cookies, contact us at hello@calibratedideas.com.
For more information about how we handle your personal data more generally, see our Privacy Policy.